- 3 1-hour CD's
- 170 pg. Illustrated Manual
Toolbox is a comprehensive sales training course designed specifically for the retail floor. It employs no personality analysis or psychological profile of your customers. Only the techniques that carry you through to the cash register. When a customer says this… you say that.
There’s nothing else like it on the market. So much so that this program was adopted by the Los Angeles Unified School District to be taught in their Adult Education program. It can teach anyone in retail how to sell product, add on more to the invoice, and build personal trade. Here are some of the things it addresses.
- How do I get the customer off the phone and into the store? How do I get my people to work with me as a partner?
- How do I get more for labor even when my competition's giving it away? What's the perfect response to: "I have to look around, this is the first place I've shopped"?
- How do I keep the customers from walking? How can I add on more to that invoice?
Let Toolbox answer these questions and much more. The program comes with a 170 page illustrated manual and 3 audio CDs. Each CD is an hour long with Eddy Kay, in the studio, teaching the course. Listen, in your car, for 60 days.
