How to Compete Against the Internet
How to Compete Against the Big Box Retailer
How to Add-on to the Invoice
How to Answer 'Just Looking"
How to Close the Sale
Learn From The Master
How many times have you heard: “Just looking." "This is the first place I’ve shopped,” "I’m waiting for my income tax check," and a host of other excuses why customers are not buying?
How many times has the phone rang more often than you had customers walk in the front door? If you could only get them off the phone and into the store you know they would buy.
Eddy Kay has 25 years on the sales floor. He has heard those excuses for decades. He’s walked in your shoes. He knows what it’s like to give an academy award presentation only to have the customer "walk" without buying.
He understands the frustration of watching the sales staff walk customers out the door as well. He feels the frustration of the crew vending products and never going for the add-on.
As the Vice President of Sales, for a 40 store retail chain, Eddy Kay developed the Toolbox Training Program out of the need to make his staff more productive. His bonus was tied the performance of the stores; and the stores were not performing.
The Toolbox program allowed him to achieve everything he set out to do. The sales crew was responsive, excited and successful. Everybody made money.
How many times has the phone rang more often than you had customers walk in the front door? If you could only get them off the phone and into the store you know they would buy.
Eddy Kay has 25 years on the sales floor. He has heard those excuses for decades. He’s walked in your shoes. He knows what it’s like to give an academy award presentation only to have the customer "walk" without buying.
He understands the frustration of watching the sales staff walk customers out the door as well. He feels the frustration of the crew vending products and never going for the add-on.
As the Vice President of Sales, for a 40 store retail chain, Eddy Kay developed the Toolbox Training Program out of the need to make his staff more productive. His bonus was tied the performance of the stores; and the stores were not performing.
The Toolbox program allowed him to achieve everything he set out to do. The sales crew was responsive, excited and successful. Everybody made money.
The Course is Easy to Learn
Toolbox training does not teach philosophy or psychological profiling. Just the nuts and bolts of selling. When the customer says "this," you say "that."
There’s no need to study or take notes. Just listen to the entire program, several times, while driving in your car. You will glean more sales knowledge than you could ingest with ten years on the sales floor. It’s Rush Hour University; the most effective way to learn.
Eddy Kay Group also offers Videos for group training. A Saturday morning sales meeting is the perfect time teach the entire staff. It’s also a wonderful way to get a new salesperson up to speed.
There’s no need to study or take notes. Just listen to the entire program, several times, while driving in your car. You will glean more sales knowledge than you could ingest with ten years on the sales floor. It’s Rush Hour University; the most effective way to learn.
Eddy Kay Group also offers Videos for group training. A Saturday morning sales meeting is the perfect time teach the entire staff. It’s also a wonderful way to get a new salesperson up to speed.
FREE BOOK
Eddy Kay’s new E-Book “Retail Amnesia." It’s everything you forgot about customer service.






