How to create relationships
How to get past the screener
How to increase that order every time
Telephone Sales Training
Do Your Order Takers Do Anything
But Take Orders?
For most distributors, the sales staff does little more than take orders. They don’t realize they’re salespeople. Some believe it’s pushy. Others just don’t want to. Regardless, it’s their job.
Because all sales are built on personal relationships, your sales staff has the opportunity to cement relationships that will last for years.
There are simple techniques that will allow them to:
- Create lasting relationships.
- Get past the ‘screener’ to the buyer.
- Clear the buyers mind of what ever they were doing before you called.
- Up-sell to case lots.
- Add-on to the invoice every time.
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