What Clients are Saying. . .
The Eddy Kay Group teaches retailers in a variety of industries. Here are some of the things his clients have to say about him...
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“Eddy Kay has a phenomenal reputation for giving retailers the training they need to earn customers’ trust and thereby succeed in a competitive market place. His unique experience, wit, insights, and proven training program have made a difference for hundreds of store owners.” —Gary Shapiro President/CEO, Consumer Electronics Association. |
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"If you want to get some excitement, knowledge and enthusiasm to your sales staff, the Eddy Kay Toolbox is the most cost effective and successful way I have ever found to do it. Toolbox has paid for itself 100 times over!" —Gary Kovner, Owner, Pacific Rides, Chatsworth, Ca |
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“Like all specialist retailing, music product retailing is unique in that the employees often know far more about the products they carry then how to sell them. Eddy Kay understands that. He speaks their language and he knows what it takes to succeed. He delivers a critical message that all specialty retailers need to hear if they want to succeed.” —Randy Beck, NAAM- International Music Products Association. |
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“Last year and this year we have experienced a surge in sales immediately following your seminars... We tend to see e-mails throughout the entire chain stating " Eddy Kay this and Eddy Kay that; wouldn't Eddy Kay be proud, or " I just used the ‘best friend close" and IT WORKED !!!!! Or “I just got someone in over the phone, never had to quote a price, kept asking them questions, and THEY BOUGHT !!!!” —Tracy Goss, Vice President Sales, Leonard Building, 50 Stores. |
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Eddy Kay was contracted by Dr. Bernie Savdoval, of the Los Angeles Unified School District, to teach his Toolbox Sales Course to the faculty of the adult education program. He wrote the curriculum, learning materials and testing program. |
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“Eddy Kay has a presentation style that is fun, informative and captivating. His knowledge of specialty retailing is spot on and our members loved him.” —Judy Patterson, Vacuum Dealers Trade Accociation |
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"Yesterday one of my guys was helping a customer in the R/C section. The customer was somewhat undecided. Then the customer reaches up and touches his chin (buying sign). The employee says,'Let's go ring this up.' The customer says: 'Okay.' |
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“Your Toolbox is an excellent sales training program. In the five years that we’ve promoted it to our retail partners, we’ve sold over a hundred sets. Our retailers find that your Toolbox is an exceptional resource and sales training tool. It helps change and improve their business.” —Arthur Fulmer III, President/CEO Arthur Fulmer Company /Fulmer Motorcycle Helmets / Memphis Car Audio |
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Eddy Kay is an outstanding presenter. Year after year his seminars are our biggest draw. He delivers powerful material with tremendous wit and authority. Our members look forward to seeing him at every show.” —Claudia Mathies, Executive Director - Mobile Enhancement Retailers Association. |